Collaborated with a project manager and engineers during an 8-week boot camp to conduct user research, identify pain points, and iteratively refine the writing experience for enhanced usability and user satisfaction

Created and implemented the design and branding identity for Stream, a web application aimed at inspiring writers to overcome creative blocks

Developed a design system that improved consistency and reduced development time by 30%

Redesigned the Gracie Mansion Conservancy tour registration page, incorporating features like name and email confirmations and designated fields for user information, leading to a 68% decrease in low-quality leads

Collaborated with a Project Manager and Developer to seamlessly integrate the Gracie Mansion online Auction Plugin, ensuring proper functionality and layout, resulting in seamless navigation and yielding $8,000 in revenue

 Enhanced Developers' effectiveness by delivering clear mockups that improved site navigation and usability for the Gracie Mansion Conservancy essay archive, resulting in a 20% increase in user engagement

Established design and writing standards for letters, mailings, and proposals, resulting in a 25% increase in visual consistency across external communications

Led a service audit, synthesizing quantitative and qualitative data to enable continuous service optimization and integrate valuable feedback into annual planning, achieving a 10% enhancement in service efficacy

Conducted six virtual testing sessions for Gracie Mansion Virtual Tours Program, identifying the optimal target audience and achieving a 15% increase in user adoption through seamless user research and testing integration

Established and managed the successful Gracie Mansion Tour Program, leading a team of 6 dedicated docent volunteers to conduct 200+ tours annually, effectively promoting the Conservancy’s mission

Revamped school tours by introducing interactive materials, fostering active learning for young students, resulting in a 15% rise in positive feedback from parents and teachers

Utilized Google Suite tools for efficient content assembly and localization, expediting the production of 3 supplemental exhibit print catalogs and respective web pages, ensuring timely completion

Collaborated iteratively with a team of 4 to swiftly execute the mural design in 2 weeks, showcasing flexibility and effective project execution

Conducted structured interviews with 40-50 Sunset Park community members, applying user research methodologies to identify community well-being and waterfront access concerns

Delivered a comprehensive presentation of the initial mural draft to key stakeholders, including the New York City Economic Development Corporation (EDC) and Councilmember Carlos Menchaca

Executed paint mixing and preparation for 50 paints, ensuring a robust inventory management strategy throughout the entire project life cycle

Acknowledged with the Recognition of Service by Council Member Carlos Menchaca for notable contributions to the community project, highlighting project management and leadership skills

Established and managed the successful Gracie Mansion Tour Program, leading a team of 6 dedicated docent volunteers to conduct 200+ tours annually, effectively promoting the Conservancy’s mission

Revamped school tours by introducing interactive materials, fostering active learning for young students, resulting in a 15% rise in positive feedback from parents and teachers

Utilized Google Suite tools for efficient content assembly and localization, expediting the production of 3 supplemental exhibit print catalogs and respective web pages, ensuring timely completion

Engaged in the Voices Her'd Artist cohort, contributing to a collaborative and empowering artistic community

Led a group brainstorming session exploring themes of race, womanhood, and generational growth within the Caribbean community, fostering a collective and inclusive creative environment

Gathered and synthesized valuable data through active participation in 2 visual development workshops and a Community Board Meeting, contributing insights to the project's evolution

Produced a large-scale mural (45 x 37 ft) in Crown Heights, Brooklyn, reflecting a commitment to artistic excellence and community enrichment

Gained proficiency in a 6-week mural fabrication process, showcasing adaptability and competence in overseeing large-scale artistic initiatives

Collaborated with a team of 15 youth artists, working under the mentorship of 2 lead artists, fostering teamwork and creative synergy

Conducted street interviews in pairs, collecting valuable data to pinpoint the concerns of the Brownsville neighborhood, emphasizing a community-centric approach

Executed a large-scale mural (53 x 80 ft) in Brownsville, Brooklyn, reflecting dedication to community engagement and impactful artistic expression